Lavender soap

REFUND/EXCHANGE POLICY

• Shipping And Delivery

Purchases are shipped from our respective warehouse by reputed logistics service providers. Please allow following number of days for delivery from receipt of your order.

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• Domestic Orders - All domestic orders are processed within 1 business day (except for Public Holidays, Saturdays & Sundays). You can expect delivery of the order within 3-7 business days.

• The shipping charges mentioned in the total order value does not include these charges.

• ORDER DELIVERIES WILL BE MADE as per the shipping companies schedule. Excluding public holidays Goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery, please suggest an alternative i.e. a family member, colleague, neighbour, etc. However, Vasudha Naturals/ Buti Gandhark takes no responsibility for goods signed by an alternative person

• Shipping Charges
• For Domestic Orders: We ship products throughout India and all orders qualify for free domestic shipping above Rs.500
• Returns And Refunds

At Vasudha Naturals/ Buti Gandhark, we strive to give you the very best shopping experience possible. However, considering that opened or damaged products cannot be reused, we cannot accept exchange or return of opened or used products once sold or delivered.

In case of damage or quality issue with the product, we can only exchange the product if reported within the specified timeline as mentioned below:

If you receive a Tampered or Damaged product, please inform our Customer Care within 24 hours of receipt, with supporting Images and Video, so we can address your concern at the earliest.

For any product quality complaints, please contact our Customer Care within 7 days of your order delivery.

Vasudha Naturals/ Buti Gandhark is not responsible for any damage caused after delivery. Damages due to neglect, improper usage or wrong application will not be covered; under our Exchange / Returns Policy.

Exchange of products will be accepted only if the products are returned in a saleable condition and in their original packaging, in an undamaged condition and subject to following terms -

Returns and exchanges requests will be subject to checking and vetting by Vasudha Naturals/ Buti Gandhark.

No Refund shall be made once goods are sold.

TO RETURN ANY ITEM PLEASE CONTACT OUR CUSTOMER SERVICE TEAM AT +91 9665593155 & EMAIL US AT butigandhark@gmail.com WITHIN 3 DAYS OF THE PRODUCT DELIVERY.